4 Marketing Insights From 2018 You Should Use in 2019

As consumer expectations change, companies are challenged with finding marketing tactics that seamlessly meet customer’s needs. In 2018, we saw four new marketing trends that enhanced the customer experience—helping local jewelers continue to own their backyard.

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3 Ways to Draw in Thoughtful Holiday Shoppers

According to Google, mobile searches for “thoughtful gifts” have grown more than 150% in the past two years while searches for “unique gifts” have grown more than 110%. Shoppers want to make sure that the gifts they are buying for their loved ones will be cherished. They are using the Internet to find these items as efficiently as possible.

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3 Ways to Boost Your Visual Marketing Usage

The content you create for your customers is key to building brand awareness and loyalty. The way people interact with social media shows that consumers are looking for visual cues when shopping for jewelry. eMarketer found in 2014 that branded Facebook posts that included images earned 87% of all engagements. You may be surprised to learn that people only retain 20% of the text they read but retain 80% of the visuals they see.

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Human Connection Is The Key To Retention

Still think high customer satisfaction is the best way to get repeat business? The reality is that many of your competitors also have highly satisfied customers. If they didn’t, they’d be out of business. Anybody can sell a $3000 pair of earrings but what value are you providing other than the earrings themselves? What differentiates the top companies from the rest is that they are able to form positive emotional connections with their customers.

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3 Common Reasons Why Customers Leave Your Website

Websites are the second most-used media to find local businesses. Simply having a site isn’t enough to keep potential customers interested in visiting your store. There could be a number of reasons why your site visitors don’t stay long enough to convert but here are three of the most common.

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Dos and Dont’s For Successful Facebook Events – For Jewelers

There are many jewelers out there who create a Facebook Event and leave it at that. Unfortunately, this is problematic. Here are a couple quick dos and dont's for running successful Facebook events.

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How Jewelers Can Get the Most Bang for Their Social Media Buck

Ensuring you get optimal results from your digital marketing efforts is not as simple as pouring money into Facebook or Google Ads. Money is important for visibility in the digital space, but there is some groundwork that must be done to ensure you are getting the most value for every penny you put into social.

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Video (part 2): Smart Age/Google Q&A Session

This is part 2 of Smart Age and Google's presentation at Centurion Scottsdale 2018. This part is the Q&A session at the end of the presentation, answered by Andrea Hill and Google execs.

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Do You Tap Or Click?

In a world where 79% of the internet users are on mobile, it’s getting more and more important to have your company fully adapted and prepared for the digital environment. The more friction you remove from your user experience, the less that your user will tolerate. That’s why it’s important to always have your client’s needs in mind, making the message as direct and simple as possible.

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